AliExpress vs DHgate
Both hold your money until you confirm receipt. AliExpress is built for finding one specific item, DHgate for buying twenty of the same one.
AliExpress
The deepest catalogue in the category, and fifteen days to complain about it.
DHgate
Real escrow, and a complaint window that closes far earlier than the headline says.
Who should pick which
Choose AliExpress if
- Specific parts, components and anything with a part number
- Buyers who will open the parcel the day it arrives
Choose DHgate if
- Buying at quantity, which is what the pricing is built for
- Anyone who wants the money held until the parcel is checked
Feature by feature
| Attribute | AliExpress | DHgate |
|---|---|---|
| Starting price | Budget prices | Budget prices |
| Ships from | China, Local warehouses in some markets | China |
| Ships to | Almost everywhere | Most countries |
| Avg delivery | Not measured by us | Not measured by us |
| Buyer protection | 15 days | 30 days |
| Return window | 15 days | 21 days |
| Return shipping paid by | varies | varies |
| Customs handling | EU VAT collected at checkout under EUR 150. Duties collected by the carrier on delivery | EU VAT collected under EUR 150. Duties never covered |
| Seller verification | Seller ratings and store history, no third-party inspection | Feedback percentage and order counts, plus unexplained 5-Star Stores and Source Factory sections |
| Catalog size | The largest consumer catalogue in this comparison | |
| Mobile app | ||
| Support channels | 24/7 live chat, Dispute centre, Help centre | Dispute centre, Help centre |
| Dispute window | 15 days from receiving the item | 30 days after confirming receipt, 60 for VIP. But 7 or 21 days for a not-as-described claim |
| Dispute clock starts | delivery | confirmed receipt |
| First return free | ||
| Refund without return | Not stated as a standing policy | Yes, stated for seller-fault claims within 21 days |
| Payment held in escrow | ||
| Import VAT at checkout | EU: yes, under EUR 150, under the AliExpress IOSS number. US: sales tax by state | EU: yes, under EUR 150. US: not stated for consumers |
| Duties at checkout | No, and stated as never covered | No, and stated as never covered |
| States an IOSS registration | ||
| Customs pages updated for 2026 | ||
| Seller model | Independent third-party sellers | Independent wholesale sellers, each with its own return policy |
Pricing side by side
AliExpress
Price level: Budget
Independent sellers list the same item at several prices on the same day, so there is no price to quote.
EU: AliExpress collects VAT on orders up to EUR 150, and its sellers declare the AliExpress IOSS number. Customs duties are "never covered by AliExpress", and the carrier collects them on delivery. Its guidance still promises a duty exemption on parcels up to EUR 150 that ended on 1 July 2026.
US: sales tax follows a state-by-state list whose most recent entry is dated July 2021, and nothing on the page reflects the 2026 changes.
DHgate
Price level: Budget
Listings are priced in tiers that fall as the quantity grows, so there is no single figure worth quoting.
EU: DHgate collects VAT itself on goods up to EUR 150, and above that you pay it yourself. Customs duties are "never covered by DHgate", so the carrier collects them on delivery. The guidance still splits at EUR 150, which stopped being the line for duties on 1 July 2026.
US: its tax article is written for resellers and says nothing about sales tax at checkout or about the 2026 changes.
Strengths and weaknesses
AliExpress
What works
- The deepest catalogue in the category, and the only place to find specific parts
- Payment held in escrow until you confirm receipt
- The only platform here that states it holds an IOSS registration for EU VAT
- 24/7 live chat and a dispute process that has been running for over a decade
What does not
- Fifteen days from delivery to raise a problem, against ninety at Temu
- Customs guidance still describes the EU exemption that ended on 1 July 2026
- Duties are explicitly never covered, and arrive as a bill from the carrier
- Seller quality varies enormously and nobody inspects them
DHgate
What works
- Payment held in escrow and released only when you confirm receipt
- A refund without returning the item, stated for seller-fault claims within 21 days
- Wholesale tier pricing that beats the retail marketplaces at quantity
- Green Shipping Protection covering lost, delayed or damaged parcels in eight named countries
What does not
- The not-as-described window is 7 or 21 days, not the 30 the headline suggests
- One dispute per order, once the seller has shipped
- The category lists that decide which window applies are published as images
- No platform rule on who pays return shipping, so it is set per seller in each listing