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DeepSeek review

Free with no published cap, and data processed in China with no stated retention.

CNot recommended

The verdict

We do not recommend it for anything you would not publish. The model is capable and free, but the vendor states it stores your data in China with no retention period, names no opt out control for training, documents no certification, and has been formally restricted by two national regulators.

DeepSeek homepage with the headline "Into the Unknown"
The DeepSeek homepage as it looked on 1 September 2026.

How the 6.2 is built

Score breakdown for deepseek, criteria set Software and apps
CriterionWeightScore
Capability

Competent general chat with a reasoning model, but no deep research tool, no agent surface, no image or video generation and no documented connectors.

30%7.0
Usability

Web, iOS and Android with nothing to configure, though there is no official desktop client and the interface carries none of the projects or memory features its competitors ship.

20%7.5
Value

Free with no published cap, no tier to choose and no card to enter, which is more than any paid plan here offers at the point of trying it.

20%8.0
Integrations

No first party connectors are documented for the chat product, and the API is an unrelated pay as you go service rather than something a subscription unlocks.

10%4.0
Support

No support channel, service level or admin tooling is documented on any official page.

10%3.0
Trust

The privacy policy states inputs may be used to train the models and that data is collected, processed and stored in the People’s Republic of China with no retention period given, no SOC 2, ISO or GDPR claim appears anywhere, and two national regulators formally acted against the app in 2025.

10%3.0
Weighted total100%6.2

Pros and cons

What works

  • Free with no published message or usage cap
  • Native iOS and Android apps, distributed through the official app stores
  • The separate API publishes per token prices openly, with a stated off peak discount

What does not

  • Data is collected, processed and stored in China, and the privacy policy gives no retention period
  • Inputs may be used to train the models, and the opt out control is not named or located in the policy
  • The Italian Garante ordered a limitation of processing in January 2025 and South Korea suspended new downloads in February 2025
  • No SOC 2, ISO or GDPR claim on any official page, and no documented connectors or support channel

What DeepSeek costs

Free · free tier available

There is no paid consumer plan. The chat product is free and publishes no rate limit, message cap or context ceiling on any official page. The API is a separate pay as you go product billed per token, with an off peak discount, and is not part of the chat product.

Key specs

DeepSeek key specifications
PlatformsWeb, iOS, Android
API access
Team features
Mobile app

Who it is for

Best for

  • Personal, throwaway questions where nothing typed in matters
  • Developers testing a cheap model through the separate API

Not for

  • Anything involving work, client or personal data
  • Any organisation with a data residency or vendor assurance requirement

In more detail

The safety question first, because it decides the other one

Two different searches lead here. One is whether DeepSeek is any good, which is a capability question. The other is whether it is safe, which is a veto question, usually asked by somebody working out whether their team is allowed to use it.

Those get answered in separate places, by different kinds of publisher, and neither set links to the other. The person with something at stake is asking both at once, so here is the order that helps. The model works and it is free. We still do not recommend it, and the reason is not the model.

What DeepSeek's own policy says, in its own words

Skip the commentary and read the source. DeepSeek's privacy policy states that it directly collects, processes and stores personal data in the People's Republic of China, and that data may also be stored outside the country where you live.

It states that your inputs may be used to train and improve the technology. It says you have a right to opt out of that, and it does not name the setting or say where to find it.

On retention it gives no period at all. Data is kept for as long as necessary and for as long as you have an account. There is no thirty day window, no ninety day window, no number of any kind.

No SOC 2, ISO or GDPR claim appears on any official DeepSeek page we could open. The transparency page carries Chinese regulatory filings and no compliance certifications.

Four unknowns stacked on each other, and none of them is a matter of opinion. They are what the vendor publishes about itself.

Two regulators, and what they actually did

In January 2025 the Italian data protection authority ordered a limitation of processing against the two DeepSeek entities and opened an investigation. In February 2025 South Korea suspended new downloads of the app over its handling of personal information and its arrangements with third-party providers.

Both actions are dated and documented, the Italian one on the regulator's own site and the Korean one in press reporting we cite rather than in a primary filing we could reach. What we could not establish from any source available to us is whether either remains in force today, and we would rather say that than imply a current status we cannot verify.

The model works, and that is not the problem

None of the above is a judgement on the output. DeepSeek answers competently, costs nothing, and publishes no cap on the chat product: no daily message limit, no tier to choose, no card to enter. Almost every paid plan in this category asks you to guess at an allowance nobody will state. This one has no allowance to guess at, which at the point of trying something is worth more than it sounds.

It scores 6.2, and the shape of that number tells the story. Capability sits in the middle of our field rather than at the top: there is no deep research tool, no agent surface and no image or video generation. Integrations, support and trust are what pull it down, and the data position above is most of the trust score.

The verdict is C, which on this site means not recommended with the reason stated. It is a judgement about where you can safely put your work, not a claim that the model is bad. Our scale and its weights are published on how we rate.

What to use instead if the appeal was the price

If free was the point, there are better free plans that come with a published position on your data. Mistral Vibe is a French vendor with SOC 2 Type II and ISO 27001, and its free tier includes ten dollars a month of API credits. ChatGPT free covers unlimited everyday text chat, and its training setting is named and switchable. Microsoft Copilot is free in a browser with no account and does not train on prompts at all.

If cheap rather than free was the point, the ladder in our assistant comparison starts at $4.99 a month.

Everything else we score in this category sits under AI tools, and any of it is a safer home for work than this is.

Use DeepSeek for questions you would happily publish: a recipe, a maths problem, an explanation of something public. Keep client work, personal data, unreleased material and anything covered by an employment contract out of it, and understand that the policy gives you no retention period to rely on and no named control to switch off.

Facts on this page were checked against DeepSeek's own privacy policy, API documentation and transparency page, the Italian regulator's published order and the reporting of the Korean suspension, on .

Alternatives to DeepSeek

Where DeepSeek appears

DeepSeek questions

Is DeepSeek free?
Yes. There is no paid consumer plan and no published usage cap on the chat product. The API is a separate pay as you go product and is not included.
Where does DeepSeek store my data?
Its own privacy policy states that it directly collects, processes and stores personal data in the People’s Republic of China, and that data may also be stored outside the country where you live. No retention period is given.
Has DeepSeek been banned anywhere?
The Italian data protection authority ordered a limitation of processing against the two DeepSeek entities on 30 January 2025 and opened an investigation. South Korea suspended new app downloads from 15 February 2025 over its personal information handling.

Still want to try DeepSeek?

Free with no published cap, and data processed in China with no stated retention.

Sources